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Terms and Conditions of online trading for Designed4U-Ireland.com


 
All prices quoted are in £ GBP Pounds Sterling (UK Pounds)

We reserve the right to change our prices at any time.

Currency Converter
An online currency converter is provided for customers who are purchasing outside of the UK to determine the cost in the local currency.

Tax
All prices quoted are inclusive of all UK taxes. It is the responsibility of customers residing outside the UK to pay any extra taxes due on the goods and we will not accept responsibility for any action taken by customs in your country. It is a requirement in the UK to include a customs docket, which notifies the customs authorities of the goods contained within the package.

Purchasing products online
Making a purchase online could not be easier. Just browse our Catalogue, and click on any items that you wish to buy. Then follow the staged process of adding them to the shopping cart and proceeding to the checkout.

We will confirm receipt of your order by email and provide a unique order reference.

Online Payment Methods
We accept Visa, Delta, Switch, MasterCard and Solo. You may send your credit card information via the Internet. Our server uses a secure 128bit algorithm to encrypt your details. They are only decrypted after they reach our computer.

Other Payment Options
If you don't want to send your credit card details over the internet, we offer alternative ways of paying:

You can order by phone: Phone us on (+44) 28-3085-1011

Please have your credit card details ready and advise of order requirements.

Shipping Costs (Postage and Packaging)
Postage and packing costs will be added to the value of your order, which you can view prior to purchasing based on the following criteria.

For customers residing in the UK or Republic of Ireland postage and packaging will be free of charge for orders exceeding a value of £50(GBP) and a flat rate charge of £1.50 for orders with a value less than £50 (GBP). All orders to the UK and Republic of Ireland will be sent using Royal Mail 1st class delivery service.

For customers outside the UK or Republic of Ireland postage and packaging costs will be at £ 5.00 per item and will be sent by first class Airmail or ParcelForce worldwide. Estimated delivery time is 5 - 7 working days from date of dispatch.

Packaging costs are included as part of the Postage and Packaging charge.

We reserve the right to change special offers on postage and packing at any time.

Order & Dispatch Process
Once an order has been received, we will automatically send a confirmation email, confirming receipt of order as well as order details.

We will endeavor to dispatch orders 1st class mail on the day of receipt of order subject to the item being in stock. A confirmation e-mail response will be sent to confirm that the item has been dispatched.

If we do not have your order in stock, we will contact you by either e-mail or telephone to advise when the item will come into stock. You will have the option to cancel that part of the order or wait until it comes into stock.

Returns and Cancellation Policy
As our products are handcrafted return is not possible unless the product is damaged in transit or faulty.

If you receive any product which is damaged in transit or faulty we ask you to notify us within 3 days of receipt. We will subsequently advise of the method of returning the goods. We will pay for the return postage for faulty or damaged goods.

Special Offers
Designed4U will regularly be running special offers on specific product lines for limited time periods. These can be found by selecting the 'Special Offers' page. We reserve the right to change these at any time.

Complaints Procedure
If you wish to make a complaint about our products or services, please send an e-mail to customer.services@designed4u-ireland.com. Please provide full details of your complaint. We aim to respond to a complaint that you might have within 5 working days.

Contact us
Our head office address is:

Designed4U
24 Irish Street
Downpatrick
Co. Down
Northern Ireland
BT30 6BP

From within the UK

Tel. (028)-44 839280
Fax. (028)-44 839288

From Republic of Ireland

Tel. (048)-44 839280
Fax. (048)-44 839288

From outside UK and Republic of Ireland

Tel. (+44) 2844 839280
Fax (+44) 2844 839288

Or by sending an email to customer.services@designed4u-ireland.com


Copyright
Copyright 2003: No part of this website may be reproduced without written permission from Designed4U-Ireland.com. The works on this website and all of its associated files may not be reproduced, published, distributed, displayed, transmitted or used in any way without written permission, including reproduction on other web sites or distribution by electronic mail. This means you cannot copy any information, text, design, photos, pictures or anything on this website.

 
 
 
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